Client Services Executive – SaaS

Client Services Executive – SaaS

Nottingham – NG1
Home and Office working
Permanent
Full Time
22.5k base + commission

Simplify Recruitment are proud to be working exclusively with a market leading
tech company that work with over 20 different client industries. They are
growing rapidly (40% YoY) and their client base is growing just as fast!
We’re looking for bright graduates to provide a great service to our expanding
client base. Using your stellar people skills & natural organisation, you’ll be
helping answer client queries, conduct engaging training sessions & learn loads
about the exciting world of tech start-ups.

A day in the life as the Client Services Executive;
 Working with people: Love talking to people? Well, you’re in luck! A big
part of this role involves chatting to clients and helping them to navigate
the platform
 Training: Explaining complex things in a digestible way… You’ll use your
industry knowledge to hold engaging and informative training with new
clients
 Organising: You will be juggling lots of different tasks, helping make
things run more smoothly and improving how we do things!
 Spotting opportunities for our Account Managers to up-sell or cross-sell
(e.g. if you think they would benefit from a consultancy service or
additional feature)

To be the successful Client Services Executive;
We’re looking for someone extremely organised who loves talking to people! You
should be university educated with good academics (BBB and above), as well as:
 Emotionally intelligent – you love listening and get along with just about
anyone!
 Proactive – you’re ambitious & like to take charge over your own workload
and do it your way
‘Talent solution specialists for Technology Sales’
 Naturally curious – you love hearing people’s stories and learning new
things.
 Friendly – you’re looking for a fun team you can be yourself with!
Bonus points if you have (but you don’t need to have!):
 Experience in customer service/hospitality/tutoring/teaching
Fantastic Benefits as the Client Services Executive;
 Learn & Develop: You’ll have lots of opportunities to grow. This includes
regular catch-ups, professional training & structured onboarding from day
one.
 Wellbeing: Feel free to access coaches or counsellors whenever you need
to.
 Socials: Come along to our Friday drinks, office parties and everything
from cooking to yoga to comedy!
 Options: You’ll get a stake in the company so you can share in the growth
you help create!
 Laptop: You’ll get a spanking new Mac-book when you arrive
 Books: Have a magnificent bookshelf – so help yourself, or order one for
you!
 Food & Drink: Office manager keeps the cupboards well stocked as well as
lots of team lunches to look forward to!

Due to the high volume of applications we receive if you have not heard from us
within 7 days then your application has been unsuccessful. We will keep your
information on our database and will be in touch should other suitable
opportunities become available.

Simplify Recruitment is an equal opportunities employment consultancy for both
temporary and permanent positions. Please refer to our website for more
opportunities

Apply Now